About Lumè

We built Lumè because med spas deserved better software.

Lumè is the operating system for modern med spas, built by people who watched friends run their spas on tools made for someone else.

A client checking in at a med spa front desk
The story

Med spas were running on software built for someone else.

We watched a friend’s spa lose 45 minutes every Saturday morning to a platform that couldn’t quite take a deposit, couldn’t quite send a reminder, and couldn’t quite show the front desk what was happening at the other location.

The problem wasn’t that spa. It was that every option was built for a different business and asked medical aesthetics to fit around it. So we built one around the actual workflow instead: the consultation, the consent, the treatment, the payment, the follow-up and the next visit.

What we believe
01

Built for the industry.

Consent that versions with every change, charts tied to the visit, provider schedules, memberships and a close-out that matches the drawer. The way medical aesthetics works is the starting point, not a customization.

02

Technology should simplify the business.

One system instead of a booking tool, a forms app, a card terminal and a texting service. If a feature adds work for your front desk, it isn’t finished.

03

Your data belongs to you.

Every report exports, on every plan, at no charge. If you ever leave, you leave with everything you put in. The BAA is in every contract because your clients’ trust is part of your business.

How we work

A relationship, not a ticket queue.

We take on a deliberate number of new spas so we can stay close to every onboarding. The person who configures your services is the person you reach when something doesn’t look right six months in.

Every onboarding starts with your real data: your service menu, your providers, your client list. We do the migration, free, so you can keep running your spa while we set up the new one.

“Lumè has simplified the way we manage our clients and day-to-day operations. It gives our team the visibility and organization we need to keep things moving.”
Rudy C., Skilled Visits
client records
10,000+
appointments
4,500+

Managed in Lumè by aesthetics and wellness teams, including Manhattan Laser Spa, Made Medical and Skilled Visits.

A 30-minute demo

See Lumè in action.

Get a personalized walkthrough using your real services, staff, and workflows. Plans start at $149 a month.

One business day to a calendar invite.