Built for injectables, down to the consent.
Neurotoxin and filler are repeat, per-treatment procedures with their own consent, their own charting, and their own re-treatment rhythm. Lumè is built around all three, so the clinical record takes care of itself and clients have a reason to come back.
An injectable practice lives or dies on two things: clean clinical records and clients who come back on cycle. Lumè keeps the consent and the chart tied to every treatment, and gives you the tools to bring clients back when they’re due.
Injectables aren’t a blow-dry.
Salon-first platforms can book the appointment, but the clinical and compliance layer an injectable practice runs on isn’t there.
Consent isn’t per-treatment.
Each injectable visit is its own procedure with its own risk profile, so consent should be signed fresh each time and versioned. Salon apps treat consent as a one-time checkbox, if they handle it at all.
Charting is a free-text box.
Documenting a treatment on the client’s record — tied to the appointment, signed, and audit-logged — is core to an injectable practice. A generic notes field isn’t a clinical record.
Rebooking is left to chance.
Neurotoxin softens in a few months; filler fades over a longer window. If the next visit isn’t booked at checkout or prompted on cycle, that revenue walks out the door.
No BAA, or only on a premium tier.
An injectable clinic handles PHI on every visit. Some platforms gate HIPAA and the BAA behind their most expensive plan — or don’t offer one at all.
The clinical record and the return visit, handled.
Lumè keeps every treatment documented and consented, and helps you bring clients back.
- 01Per-treatment consent
Fresh, versioned consent on every visit.
Map a consent to each injectable service and have it auto-sent when the client books, ready to sign before they arrive, and stored on the chart with the version and timestamp. Set it to sign every visit — the safe default for clinical consent — or once per client.
- 02Clinical charting
Document the treatment on the client’s record.
Chart each visit tied to the appointment, with the client’s full history one tap away. Every chart access is audit-logged, so there’s always a record of who viewed what and when.
- 03Bringing clients back
Bring clients back when they’re due.
Book the next appointment while the client is still with you, and on Pro, a win-back automation reaches clients who haven’t visited in a set number of days. Keeping existing clients coming back is the highest-return growth an injectable clinic has.
- 04Memberships
Turn regulars into recurring revenue.
Run a membership with auto-billing and member pricing so your most loyal injectable clients have a reason to come back on schedule — and your revenue gets more predictable.
Common questions.
Is Lumè a good CRM for a Botox or filler clinic?
Yes. Lumè is built for clinical aesthetic practices. It handles per-treatment consent sent with each booking, clinical charting tied to the appointment, memberships and win-back campaigns, on a HIPAA-ready platform with a BAA included on every plan.
Does consent get signed for every injectable visit?
It can. You decide per form: clinical injectable consent is safest set to sign every visit, since each treatment is its own procedure. Lumè auto-sends the form when the client books, they can e-sign before arriving, and the versioned, timestamped document is stored on their chart.
Can Lumè help bring clients back for their next treatment?
Yes. Book the next visit while the client is with you, and on Pro, a win-back automation reaches clients who haven’t visited in a number of days you choose. Keeping existing clients coming back is the highest-return growth lever an injectable clinic has.
Is a BAA included?
Yes — a Business Associate Agreement is included at every tier, not gated behind a premium plan. An injectable clinic handles protected health information on every visit, so the HIPAA-ready architecture and the BAA are part of the product, not an upsell.
See how Lumè fits your injectable clinic.
Get a personalized walkthrough using your real services, staff, and workflows. Plans start at $149 a month.
One business day to a calendar invite.