Built for permanent makeup, not haircuts.
Permanent makeup is a tattooing procedure — it needs informed consent, a health-history screen, before-and-after documentation, and a deposit that protects a long appointment. General salon booking apps were never built for any of that. Lumè is.
Microblading, powder brows, lip blush, and permanent eyeliner are clinical procedures: pigment implanted into the skin, with real contraindications and a per-procedure risk profile. The paperwork and the policies around them are not optional — they protect you. Lumè sends that paperwork the moment the client books, so it can be signed before they arrive, and keeps every record on the client’s chart.
A calendar app isn’t a consent record.
The tools most PMU artists start on were built for salons. They book appointments fine and miss everything that makes permanent makeup a procedure.
Consent gets handed over at the chair.
A salon app has no concept of a per-procedure consent form, so it ends up as a paper clipboard the client signs while they’re already in the seat — or, worse, gets skipped on a busy day. For a tattooing procedure, that’s the exact record you can’t afford to be missing.
No health-history screen.
Permanent makeup has contraindications — pregnancy, certain medications, skin conditions, prior work, a patch-test question. A generic booking field can’t screen for any of it, so it lives on paper in a drawer instead of on the client’s record.
Before-and-after photos end up on a phone.
Your best documentation and your best marketing both sit in a personal camera roll — outside any compliant system, with no link to the client or the consent that covers using them.
No-show protection is an afterthought.
PMU appointments are long and high-value. Without a deposit at booking and a clear cancellation policy, one no-show is hours of empty chair you can’t recover.
Everything a procedure needs, in one record.
From the first booking to the touch-up, Lumè handles the steps that make permanent makeup a clinical service — not just an appointment.
- 01Deposit booking
Take a deposit when they book — online, 24/7.
Clients self-book the service they want and, with deposits turned on, leave one in the same step, so a long PMU appointment is protected before it’s on the calendar. Your cancellation policy is shown on the booking page before they confirm.
- 02Consent before the chair
Per-procedure consent, auto-sent at booking.
Map your consent to each service once. When a client books, Lumè emails them a secure link to read and e-sign before they arrive — and the signed, versioned document lands on their chart with a timestamp. You can require it every procedure, or once per client.
- 03Health history on the record
Collect health history up front.
Build your intake — medications, allergies, pregnancy, prior work, the patch-test question — into the same digital flow, so the answers are on the client record before the appointment, not on a clipboard.
- 04Before & after on the chart
Photos that live with the client, not on a phone.
Capture before-and-after photos straight onto the client’s chart, access-controlled and audit-logged under a BAA — with photo and marketing consent built into your forms so you can use them the right way.
- 05Touch-ups & rebooking
Every touch-up starts from the full history.
The client’s full history — what was done, when, and the consent on file — is one tap away, so booking the perfecting session or the annual color boost is effortless.
Common questions.
Is Lumè good for a permanent makeup or microblading studio?
Yes. Lumè is built for clinical aesthetic procedures, which is exactly what permanent makeup is. It handles online booking with deposits, per-procedure consent sent with every booking, a health-history intake, before-and-after photos on the client’s chart, and the full history for every touch-up, on a HIPAA-ready platform with a BAA included on every plan.
Can clients sign the PMU consent form before they arrive?
Yes. You map your consent form to each service once; when a client books that service, Lumè automatically emails them a secure link to read and e-sign before the appointment. The signed, versioned form is stored on their chart with a timestamp, and anything still unsigned shows on the appointment before they’re in the chair.
Can I take a deposit for permanent makeup appointments?
Yes. With deposits turned on, clients leave a deposit when they book online, which protects a long, high-value PMU appointment against no-shows. Your cancellation policy is shown on the booking page.
Where are before-and-after photos stored?
On the client’s chart inside Lumè — access-controlled, audit-logged, and covered by a BAA — not in a personal phone camera roll. Photo and marketing consent can be built into your forms, so you can use images for marketing only when the client has explicitly agreed.
See how Lumè fits your PMU studio.
Get a personalized walkthrough using your real services, staff, and workflows. Plans start at $149 a month.
One business day to a calendar invite.